Annual Extended
- Coverage starts day of activation
- Parts & labor for covered issues
- Email-first support & ticket tracking
- Renew yearly—no long-term lock-in
Protect your comfort, year after year
All PSC products include a standard 1-year manufacturer warranty. For extra peace of mind, add our renewable annual coverage handled directly by our team—fast claims, genuine parts, and friendly support.
Direct in-house service
No third-party call centers—our technicians know your model inside out.
Genuine parts
We use the right components for long-term reliability and safety.
Renew yearly
Flexible annual coverage—continue or cancel anytime before renewal.
Fast response
Most claims acknowledged within 1 business day.
Included
- Manufacturer defects (frame, electronics, controller)
- Electrical/mechanical failures under normal use
- Labor for diagnosis and eligible repairs
- Replacement of covered parts when required
Not included
- Loss, theft, cosmetic wear, accidental/intentional damage
- Consumables (e.g., tires, inner tubes, batteries unless stated)
- Damage from improper use, modifications, or non-PSC parts
- Commercial/clinic use unless pre-approved
1
Email to activate
Send your order # and product name to info@perrenialseniorcomforts.com within 7 days of delivery.
2
Pick your term
Choose 1-year extended coverage (renewable annually). We send a quick checkout link.
3
Instant confirmation
We issue your certificate and support contact—coverage begins same day.
Annual + Care
- Everything in Annual Extended
- Proactive maintenance checklist
- Faster parts sourcing where available
- Loaner evaluation (case-by-case)
Clinic/Facility
- Multi-unit support (pre-approval)
- Usage-appropriate terms
- Consolidated documentation
- Annual review & renewal options
When does coverage begin?
On the date we confirm your extended plan. You’ll receive a certificate by email.
Can I add coverage after purchase?
Yes—within 7 days of receiving your product. Email us and we’ll set it up.
Is the warranty transferable?
Yes. If you sell or gift the item, notify us with the new owner’s details to transfer coverage.
How do I file a claim?
Email info@perrenialseniorcomforts.com with your order #, description, and photos/video if possible. We’ll confirm next steps—diagnostics, repair, or replacement.
What else should I know?
Keep your proof of purchase, follow the product’s care guidelines, and avoid unapproved modifications—these help keep your coverage in good standing.
Privacy: We only use your details to administer coverage and service your product. We never sell personal data.
Questions? Email us at info@perrenialseniorcomforts.com.